Effective Date: January 1st, 2026
Last Updated: May 13th, 2026
Thank you for using Core DT Solutions, LLC’s online and mobile resources and for viewing this privacy statement (the “Privacy Statement”). This Statement serves to give notice about the types of personal information we collect, how we use it, and who we share it with and why. By accessing or using the DiagnoseThis mobile application (the “App”) or our associated websites, you agree to the practices described in this Statement.
SOME IMPORTANT VOCABULARY
Wherever we refer to “Core DT Solutions, LLC”, “Company”, “we”, “us”, or “our”, we mean Core DT Solutions, LLC. We use the words “you” and “your” to mean you, the user of our App.
When we talk about our “online and mobile resources”, we mean the DiagnoseThis application, portals, and websites operated by us. “Personal information” means any data that, alone or in combination, can be used to identify you, such as your name, email address, or device ID.
HOW DO WE COLLECT PERSONAL INFORMATION?
We collect information in three ways:
Voluntary Submissions: Information you provide when creating an account, requesting services, or contacting support.
Automatic Collection: Data collected via the App and cookies, including IP addresses, device identifiers, and usage patterns.
External Sources: Information from marketing partners or social media platforms when you interact with our branded content.
WHAT TYPES OF PERSONAL INFORMATION DO WE COLLECT?
In the past 12 months, we may have collected:
Identifiers: Real name, alias, email address, IP address, and account name.
Commercial Information: Records of services or products considered or obtained.
Internet Activity: Browsing history and interactions within the App.
Sensitive Personal Information: Health-related data or mental health status if voluntarily provided for the purpose of utilizing the App’s diagnostic tools.
ACCOUNT DELETION (MANDATORY NOTICE)
In compliance with mobile application store requirements, users have the right to delete their accounts and all associated data.
How to Delete: You may initiate account deletion directly within the App’s Settings menu or by emailing [email protected] with the subject line “Account Deletion Request.”
Data Retention: Upon request, we will delete your personal data from our active databases within 30 days, except where retention is required by law for financial or compliance audits.
HOW DO WE USE YOUR INFORMATION?
We use your information for legitimate business purposes, including:
Processing transactions and fulfilling service requests.
Improving the App’s functionality and user experience.
Detecting and preventing fraudulent or illegal activity.
Communicating updates, security alerts, and support messages.
WHEN DO WE SHARE PERSONAL INFORMATION?
We do not sell your personal data to third parties for money. We share data with:
Service Providers: Including CRM platforms (such as GoHighLevel), hosting providers, and payment processors who help us operate the App.
Legal Authorities: When required by subpoena, court order, or to protect the safety of our users.
Business Transfers: In the event of a merger or sale of Core DT Solutions, LLC.
YOUR PRIVACY RIGHTS
Depending on your location (e.g., California, EU/UK), you may have the following rights:
Right to Access: Request a copy of the data we hold about you.
Right to Correct: Update inaccurate information.
Right to Opt-Out: Request that we stop using your data for targeted advertising.
Right to Portability: Request your data in a machine-readable format.
CHILDREN’S PRIVACY
The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data immediately.
INTERNATIONAL TRANSFERS
Core DT Solutions, LLC operates within the United States. If you are accessing the App from the EU or UK, please note that your data will be transferred to and processed in the U.S. We utilize Standard Contractual Clauses to ensure your data remains protected.
CONTACTING US
If you have questions about this Privacy Statement or wish to exercise your rights, please contact us at:
Core DT Solutions, LLC 5030 Anchor Way, Suite 13
Christiansted, VI 00820
